Almost there, add $100.00 CAD more to get FREE SHIPPING
Effective Date: September 29, 2024
Bard & Bloom Designs Ltd. (“we,” “us,” or “our”), a division of SGA Books, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or engage with our services.
By using our website or purchasing from Bard & Bloom, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Personal information: This includes your name, email address, billing and shipping address, phone number, and payment details. We collect this information when you make a purchase or sign up for our email list.
- Uploaded content: When you upload photos or artwork to our website for custom products, we temporarily store these files to fulfill your order.
- Website usage data: This includes information about how you navigate and interact with our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping products and providing customer support.
- To communicate with you about your order, respond to inquiries, and send updates related to our products and services.
- To send you marketing emails if you opt into our email list (you can unsubscribe at any time).
- To improve our website and customer experience through analysis of anonymous website usage data.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in operating our website, processing payments, and fulfilling orders, as long as these parties agree to keep this information confidential. This is done solely for the purpose of completing and shipping your ordered products.
We may also disclose your information if required by law or to protect the rights, property, or safety of Bard & Bloom, SGA Books, or Jennifer Sommersby Young, owner and operator.
4. Uploaded Photos and Artwork
If you upload photos or artwork for custom products, we will only use these files for the purpose of creating your order. After your order has been successfully processed and shipped, and you have received your shipment, all uploaded files will be permanently deleted from our system, unless you provide specific written permission for us to store your images, graphics, and/or logos for future orders.
5. Data Security
We take reasonable steps to protect the security of your personal information. Our SSL-protected website uses encryption, firewalls, and secure payment processing systems to ensure that your data is protected.
However, no method of transmission over the internet or electronic storage is 100 percent secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses only the required and necessary cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can choose to disable cookies in your browser settings, though this may affect how our website functions for you.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You can contact us at jenn@bardandbloom.com to make such requests. Please note that some information may need to be retained for record-keeping purposes or to comply with legal obligations.
8. Children’s Privacy
Our website is not intended for use by children under the age of thirteen (13). We do not knowingly collect personal information from children under thirteen (13). If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SGA Books - Bard & Bloom
930 - 3025 Lougheed Hwy., Suite 134
Coquitlam, BC V3B 6S2, Canada
Email: info@bardandbloom.com
11. Compliance with Canadian Privacy Laws
Bard & Bloom complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). We are committed to safeguarding your personal information in accordance with these laws and ensuring your privacy rights are respected.
By using our website or services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and Canadian privacy laws.
If you are a resident of British Columbia, you have additional rights under PIPA, including the right to request access to and correction of your personal information. For more information about your privacy rights, you can visit the Office of the Information and Privacy Commissioner for British Columbia’s website at https://www.oipc.bc.ca.
Welcome to Bard & Bloom, a division of SGA Books. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Overview of Services: Bard & Bloom Designs Ltd. specializes in creating custom photo magnets, mugs, stickers, tote bags, bookmarks, and other personalized swag. By using our services, you can upload your images and designs for custom product creation.
2. Use of Our Services: You agree to use Bard & Bloom’s services for lawful purposes and in compliance with all applicable laws and regulations. You will not use our services to upload or distribute any content that:
- Infringes on the intellectual property or privacy rights of others.
- Is offensive, defamatory, discriminatory, obscene, or otherwise inappropriate.
- Promotes hate or violence.
We retain the right to refuse service to customers who upload material we find offensive, defamatory, discriminatory, obscene, or otherwise inappropriate.
3. Content Ownership and License: You retain ownership of the images, designs, or content you upload. By uploading content, you grant Bard & Bloom a non-exclusive, royalty-free license to use, reproduce, and modify the content solely for the purpose of creating your custom products. We will use your uploaded content to create your products and then delete your uploaded content once the job is finished.
4. Privacy and Data Protection: Bard & Bloom values your privacy. We do not retain copies of images or designs beyond what is necessary to fulfill your order. Once your order has been successfully delivered, any images or designs you submitted will be permanently deleted from our systems. If you decide to order additional products using the original art or photos, these will need to be resubmitted with the new order. We do not warehouse or store your photos, images, graphics, or designs once your job is completed and delivered. For more details, please refer to our Privacy Policy above.
5. Order Processing and Fulfillment: We strive to process and ship orders in a timely manner. However, fulfillment times may vary based on product availability and order volume. We will provide estimated delivery dates, but please understand that these dates may be subject to change due to unforeseen circumstances. We are shipping from western British Columbia, Canada, so shipping times will vary depending on your location and any job action happening in your local postal carrier and/or chosen shipping company.
6. Refunds and Returns: Due to the custom nature of our products, we do not accept returns or offer refunds unless there is a defect or error caused by us. If you receive a damaged or incorrect item, please contact us within seven (7) days of receiving your order, and we will work with you to resolve the issue.
We understand items can be damaged during the shipping process and to mitigate this risk, we package and ship your items with utmost care using sturdy packing materials. If a mug arrives broken, please take a photo right away of the damaged item and we will quickly dispatch a replacement product. Our goal is always a happy customer, so please contact Jennifer at jenn@bardandbloom.com with any problems or if your items are damaged upon arrival.
7. Intellectual Property: All content, designs, and trademarks on the Bard & Bloom website, excluding user-submitted content, Creative Commons and/or public domain content, and content appropriately licensed from third-party suppliers and/or artists, are the property of Bard & Bloom and are protected by intellectual property laws. Unauthorized use is strictly prohibited.
8. Liability Limitation: Bard & Bloom is not responsible for any harm or losses you might experience from using our products or services. This includes, but is not limited to, direct damages (like a damaged item), indirect damages (like financial losses due to a delay), or other unexpected issues that may occur. With custom, handmade items, slight differences in presentation are to be expected.
While we do our best to ensure everything goes smoothly, we can’t guarantee every aspect will always be perfect, such as shipping delays or minor product differences. By using our services, you acknowledge that you are doing so at your own risk and agree that Bard & Bloom will not be held liable for issues outside of our direct control.
9. Changes to the Terms of Service: We may update these Terms from time to time. Any changes will be effective when posted on our website. By continuing to use our services after changes are made, you agree to the revised Terms.
10. Contact Us: If you have any questions or concerns about these Terms, please contact us at jenn@bardandbloom.com or at the mailing address listed above in the Privacy Policy.
